Support
We're a small team. We answer.
Email support@kanjii.net — usually a reply within 1–2 business days.
Common questions
Quick answers.
Most issues come down to a couple of taps in the right place. Start here.
i.
Restore purchases
Open Kanjii → Settings → Kanjii Pro → tap "Restore Purchases". Use the same Apple ID you used to subscribe.
ii.
Manage subscription
iOS Settings → Apple ID → Subscriptions, or in Kanjii → Settings → Kanjii Pro → "Manage Subscription".
iii.
Notifications
Enable in Kanjii → Settings → Notifications. If denied previously, open iOS Settings → Kanjii → Notifications.